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Luna Family Hearing

  • ReSound LiNX2 iPhone Hearing Aids
  • ReSound LiNX2 Hearing Aids for Apple Watch
  • ReSound LiNX2 Hearing Aids for Apple Watch

When you hear better, you feel better. And so do we.™

Luna Family Hearing is a local, family-owned hearing care company with offices throughout the Pacific Northwest.

About Us


Luna Family Hearing is a locally family owned and operated hearing care company that you can depend on to help you hear better. We promise expert, reliable care. We take your hearing personally because we know that when you hear better, you feel better. And so do we.


What To Expect

Treating hearing loss. Today’s hearing aids can help most people regain much of that lost ability through digital sound processing. It begins with a thorough diagnosis that includes a series of hearing tests as well as information that you provide about where you have the most difficulty with your hearing.

Getting hearing aids. Should your treatment include hearing aids, the fitting process begins with computerized programming of your hearing aids to match your loss. This is a highly individualized process conducted by our licensed hearing care professionals.

Setting your expectations. It’s important that you understand what hearing aids can and cannot do. While they will not restore your hearing to exactly what it was when you were young, digital hearing aids can significantly improve your ability to hear and understand speech, and to hear other sounds you enjoy including music. We can also adjust them to optimize your hearing in the situations where you need them the most.

Our Pricing Policy

Hearing aids are an investment in your quality of life.  We explain the differences between various hearing aids in a way that you can understand and easily evaluate their cost and value. Financing is available to those who qualify.


Frequently Asked Questions



Q. What causes hearing loss?

A. In 90% of all cases, hearing loss occurs because the delicate hair cells in the inner ear are irreparably broken or do not otherwise function properly. This means that the brain does not receive all the sounds and frequencies it needs to provide a complete soundtrack. It is like removing high keys on a piano and asking somebody to play a well-known melody. Even with only six or seven notes missing, the melody might be difficult to recognize and simply wouldn’t sound right.

Types and causes of hearing loss
In most cases, your hearing healthcare professional can determine the nature of your hearing loss and quite closely pinpoint what caused it. Hearing loss can be either conductive or sensorineural, or both.

Sensorineural hearing loss
Sensorineural hearing loss is by far the most common hearing loss. The condition refers to problems in the cochlea or auditory nerve. Most are due to deterioration of the tiny outer hair cells that line the cochlea and transmit sound to the auditory nerve and then the brain. This accounts for 90% of permanent hearing losses. Often, it is a natural part of aging, but other causes could be:

  • Traumatic exposure to noise
  • Genetic disposition
  • Viral infections of the inner ear
  • Certain medical treatments such as chemotherapy and radiation therapy
  • Head injury

Sensorineural hearing loss can’t be corrected medically, but can usually be improved through the use of hearing aids.

Conductive hearing loss
This condition is caused by any obstruction or malfunction of the outer or middle ear that prevents sound waves from reaching the inner ear. Some of the causes of conductive hearing loss can include:

  • An accumulation of earwax
  • A collection of fluid in the middle ear
  • Abnormal bone growth in the middle ear (otosclerosis)
  • Middle ear infections (otitis media)
  • Perforation of the eardrum

Most conductive losses can be treated medically, but there are times when hearing aids are needed.

Mixed hearing loss
A mixed hearing loss is not as common as other types of hearing loss, but does occur in some segments of the population for a variety of genetic or other reasons.

A mixed hearing loss is a combination of both a sensorineural hearing loss and a conductive hearing loss. Mixed hearing losses can be treated medically for the conductive component in some instances, but the majority of mixed hearing loss is treated through the use of hearing aids.

Q. Why do prices of hearing aids vary so much?

A. Generally, the price of a digital hearing aid goes up as you add special features and technology, like personalized noise reduction or bluetooth capability. The latest technology incorporates direct streaming of audio signals to the hearing aids, such as cell phone calls, television audio, music and media – all streaming directly to your ears! Pricing should never be a mystery, though. Ask us and we will explain in simple, straight forward terms the cost of each hearing aid and technology level we offer. We will always recommend the model and style of hearing aid that we know, through years of experience, will benefit you the most for your lifestyle and budget.

Q. Do you offer an evaluation period for new hearing aids?

A. At Luna Family Hearing, we always offer a 30-day evaluation period for trying out your new hearing aids in a variety of settings. We want to make sure you are doing the best you can with your new hearing aids working together to meet your needs.

Q. Is financing available?

A. We work with third-party financing companies that will finance your purchase for up to 60 months. You can finance the entire purchase or a portion of your purchase. We always work with you to meet both your hearing needs and your budget. You can own digital hearing aids for as little as a $59.00 per month payment for each hearing aid purchased. We offer HealthiPlan, Wells Fargo Health Advantage or CareCredit for hearing aid financing options for our clients.

Q. How do I get started?

A. Accurate measurement of your hearing loss is the first step. At your appointment we will ask you about your medical history and perform a physical exam of your ears, in addition to testing your hearing. Using advanced testing equipment, we measure your hearing to determine where loss has occurred and to what degree. We also measure your ability to understand speech clearly. A hearing test evaluates your hearing sensitivity and is generally performed using an audiometer, which determines the softest level at which you hear different frequencies. Once we have the whole picture, we can complete your evaluation and recommend hearing aids for your individual lifestyle. Call us for more details or to set up an appointment: 1-855-HEAR-NOW.


Price Match Guarantee

POLICY
We understand that price is a big part of your decision and want you to be confident and trust your decision to choose Luna Family Hearing.

If you or a loved one is going to purchase hearing aids then, let Luna Family Hearing be your hearing care provider of choice. Our goal with our Price Match Guarantee is to make all prices equal so that you don’t have to limit your decision based on price. At Luna Family Hearing, we believe that customer care and service are the most important factors in your hearing care and essential to your long-term success with and enjoyment of your hearing aids. Choosing Luna Family Hearing is the smartest decision you can make because we believe that no competitor can beat the exceptional customer service and excellence in care that you will receive with us!

When you need hearing aids, think Luna Family Hearing. We are committed to offering you the best technology.  And, to make you feel even more confident in your decision to purchase from us … we will match any local competitor’s hearing aid price on the exact same product!

Luna Family Hearing will match a similar retailers’ valid written quote or advertised price on hearing aids and will match that price within 30-days of your purchase. Some restrictions apply. See below for details.

GUIDELINES FOR PRICE MATCHING

  • Hearing test and hearing aid evaluation Luna Family Hearing is required in order to be eligible for a Price Match.
  • Only valid on the price of hearing aids. The Price Match Guarantee does not apply to the cost of diagnostic services, re-checks, or ancillary items such as remote controls, multi-mics, mini-mics, ear molds, and batteries.
  • The Price Match Guarantee only applies to hearing aids of the exact manufacturer, model, style, and model year.
  • Price Match Guarantee is valid within 30 days of the execution of the Purchase Agreement between Luna Family Hearing and customer for Private Pay purchases only.
  • Price Match Guarantee is not valid for customers who use health insurance to pay for hearing aids, nor third-party payers, nor workers’ compensation claims due to the rules, regulations, and contractual obligations set forth by such payers.
  • We require proof of competitor price. Customer must produce a valid written quote on competitor letterhead or stationary and/or competitive ad for consideration. Qualifying ads shall clearly identify exact type of hearing aid, including manufacturer make and model, price, and competitor must be an authorized hearing aid retailer. A quote must be less than 30 days old and competitor’s ad cannot be expired.
  • Price Match Guarantee cannot be combined with any other promotional offers.

WE ARE UNABLE TO OFFER THE PRICE MATCH GUARANTEE IN THE FOLLOWING SITUATIONS

  • Competitor private label product price promotions.
  • Big Box store product offerings regardless of manufacturer, model and style whether private-label or brand name.
  • Quotes or ads where the actual price, brand, or model cannot be determined.
  • Buy one, get one free ads with no specific price or product details given.
  • Promotional items or gift cards with purchase.
  • On used, pre-owned, or auctioned products.
  • Going out of business sales, discontinued models, or manufacturer close-out prices.
  • Competitor ads from outside the Luna Family Hearing office’s local trade territory.
  • Online/Internet only ads.

Luna Family Hearing reserves the right to modify this policy at any time and upon its discretion


Blog

Welcome to our blog.


Lou Whittaker, World Famous Mountain Guide, Artist and Author Conquers His Hearing Loss and Finds Success with Hearing Aids Recommended by His Son, Win

On November 10, 2016

Lou & Win Whittaker www.lunafamilyhearing.com

Bellevue, WA, November 10, 2016 –(PR.com)– Father and son, Lou and Win Whittaker featured in hearing loss awareness campaign.

In recognition of Luna Family Hearing’s annual Hear for the Holidays hearing loss awareness campaign, they wanted to share the story of a father and son supporting each others hearing loss and success with hearing aids from Luna Family Hearing.

Luna Family Hearing kicks off a Hear for the Holidays campaign for hearing loss awareness at all Luna Family Hearing locations throughout the Pacific Northwest each November and December to help families and friends as they gather for the Holiday season hear at their best by inviting anyone experiencing hearing difficulties to come in for a free hearing test.

Win Whittaker, mountaineer, adventurer and filmmaker, has had his hearing aid success story featured nationally. His father, Lou, observed Win’s success with hearing aids, which are smart phone compatible for control and accessibility of advanced features. On Win’s recommendation, Lou decided to do something about his own hearing difficulties and agreed to check out what Win describes as a “game changer in technology” offered at Luna Family Hearing.

Lou, a world-renowned mountaineer, adventurer, artist and author is constantly in challenging hearing environments and struggled to hear clearly before wearing hearing aids from Luna Family Hearing. Lou’s pursuing hearing aids to conquer his hearing difficulties on the recommendation of his son exemplifies what Luna Family Hearing’s annual Hear for the Holidays awareness campaign is all about – making sure you are hearing the best you can with your family and friends during the Holiday season and throughout the entire year. “At my age, to hear as good as I do is a miracle to me,” states Lou Whittaker.

This hearing loss awareness campaign is personal to John Luna, CEO of Luna Family Hearing. “I grew up with a father who had a hearing loss and know first hand what a positive change hearing aids can make with communication within a family for everyone involved especially during the Holidays with family and friends gathered together. If you or someone in your life is experiencing difficulty with their hearing, then encourage them to take the first step and get help. Lou and Win’s example and success with hearing aids, along with the thousands of other hearing impaired clients we serve in the Pacific Northwest, is exactly why we do what we do each day, to make positive changes in peoples lives helping them hear the best they can each day,” states John Luna.

Hear for the Holidays Annual Hearing Loss Awareness Campaign

On November 10, 2016

The holidays are a perfect time to reconnect with friends and family.

That’s why it’s more important than ever to make sure your hearing at your best. You deserve to hear every story and be part of every joyful moment. If you still find yourself struggling to hear, or your hearing instrument doesn’t work quite the way it used to, you could benefit from an appointment to see if there is something the staff at Luna Family Hearing can do to help you or your loved one hear better.

During our annual Hear for the Holidays awareness campaign your visit with our staff allows you to ask any questions you may have regarding hearing and hearing loss for you or for a family member, friend or colleague.

During this hearing loss awareness campaign Luna Family Hearing is offering free hearing testing at any of our 11 Pacific Northwest locations. Call us at 1-855-HEAR-NOW or visit www.lunafamilyhearing.com to learn more and find a location nearest to you.

When you hear better, you feel better. And, so do we.

Happy Holidays!

Luna Family Hearing client & ReSound Smart Hearing Aid Wearer Win Whittaker Featured by Apple

On November 9, 2016

Luna Family Hearing client and ReSound LiNX² wearer and mountaineer Win Whittaker is getting some attention from the media because of his hearing aids and he’s not afraid to show them off. In fact, Whittaker says, “The technology has made these hearing aids actually cool. So I’m like, bring it on! I’ve got hearing aids!”

Whittaker is also currently featured owin-whittaker-leading-team-on-summer-snowfield-www-lunafamilyhearing-comn Apple’s new accessibility page, where he demonstrates the benefits of his Made for iPhone hearing aids. Apple’s video shows how this connectivity combined with ReSound’s superior sound quality make these innovative hearing technologies a game-changer for people living with hearing loss.

Win states “Finding Luna Family Hearing and ReSound LiNX has me rediscovering my world.”

Learn more by visiting one of Luna Family Hearing 11 locations throughout the Pacific Northwest by scheduling an appointment for a free hearing test and demonstration of this amazing new hearing aid technology today!

Check Win out on Apple’s accessibility page at http://images.apple.com/…/accessibility-feature-cc-us-20161… or here at http://images.apple.com/…/accessibility-live-listen-cc-us-2…

Win Whittaker featured on MyNorthwest.com wearing ReSound LiNX2 Hearing Aids fit by Luna Family Hearing

On October 8, 2016

Win Whittaker climbs over hearing loss and mountains

Rachel Belle

Rachel Belle is a feature contributor and personality on The Ron & Don Show on KIRO Radio (weekdays 3-7pm), and host of Ring My Belle Weekends (Sundays at 3pm).

__end of article___

Listen to these hearing aids for yourself and receive a free hearing test at any of Luna Family Hearing’s multiple locations in the Pacific Northwest by calling 1-855-HEAR-NOW or visiting www.LunaFamilyHearing.com/ReSoundLiNX


Our Products & Services


Our Products
We offer a full range of digital hearing aids in the following styles:

  • Invisible in the canal
  • Completely-in-the-canal
  • In-the-canal
  • In-the-ear
  • Behind-the-ear
  • Open-ear
  • Receiver-in-the-canal

Our Services
Our services for children and adults, include:

  • Complete hearing evaluations
  • Hearing aid fitting
  • 30-day evaluation period for all hearing aids
  • Hearing aid repairs
  • Assistance with tinnitus or “ringing in the ears.”
  • Hearing aid batteries and accessories
  • Custom Earmolds for iPods, Musicians, Hearing Protection and Swim Plugs

Luna Family Hearing Locations


Washington

Bellevue (map)
208 Bellevue Way NE
Bellevue, WA 98004

Monday & Thursday 8:30am-5pm

Tuesday, Wednesday and Friday 8:30am-4pm
425-455-5596

Edmonds (map)
21920 76th Ave W, Suite 103
Edmonds, WA 98026

Monday-Friday  8:30am-5pm
425-744-0891

Everett (map)
3726 Broadway, Suite 107
Everett, WA 98201

Monday-Friday  8:30am-5pm
425-259-5066

Mount Vernon (map)
1810 E. College Way, Suite 110
Mount Vernon, WA 98273

Monday-Friday  8:30am-5pm
(360) 336-5881

Puyallup (map)
311 River Road, Suite 103
Puyallup, WA 98371

Monday-Friday  8:30am-5pm
253-845-3190

Renton (map)
17916 Talbot Road S.
Renton, WA 98055

Monday-Friday  8:30am-5pm
425-228-8880

Tacoma (map)
Allenmore Medical Center, Building B
1901 S. Union Ave., Suite B-2001
Tacoma, WA 98405

Monday-Friday  8:30am-5pm
253-272-3090

Vancouver (map)
11516 SE Mill Plain Blvd, Suite J2
Vancouver, WA 98684

Monday-Thursday 8:30am-5pm
360-882-8027

Wenatchee (map)
620 N. Emerson Ave, Suite 204
Wenatchee, WA 98801

Monday-Friday  8:30am-5pm
509-663-2157

Oregon

Clackamas/Happy Valley (map)
11390 SE 82nd Ave, Suite 801
Portland, OR 97086

Monday-Friday  8:30am-5pm
503-653-5004

Portland – 21st & Broadway (map)
2100 NE Broadway, Suite 305
Portland, OR 97232

Monday-Friday  8:30am-5pm
503-236-3368

Contact

As a local, family-owned business, we really appreciate your choosing Luna Family Hearing for your hearing care needs. We are accountable to you, as professionals and as your neighbors. — John and Andrea Luna

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