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When you hear better, you feel better. And so do we.™

Luna Family Hearing is a local, family-owned hearing care company with offices throughout the Pacific Northwest.

About Us


Luna Family Hearing is a locally owned and operated hearing care company that you can depend on to help you hear better. We promise expert, reliable care. We take your hearing challenges personally because we know that when you hear better, you feel better. And so do we.


What To Expect

Treating hearing loss. Today’s hearing aids can help most people regain much of that lost ability through digital sound processing. It begins with a thorough diagnosis that includes a series of hearing tests as well as information that you provide about where you have the most difficulty with your hearing.

Getting hearing aids. Should your treatment include hearing aids, the fitting process begins with computerized programming of your hearing aids to match your loss. This is a highly individualized process conducted by our licensed hearing care professionals.

Setting your expectations. It’s important that you understand what hearing aids can and cannot do. While they will not restore your hearing to exactly what it was when you were young, digital hearing aids can significantly improve your ability to hear and understand speech, and to hear other sounds you enjoy including music. We can also adjust them to optimize your hearing in the situations where you need them the most.

Our Pricing Policy

Hearing aids are an investment in your quality of life. Our prices are posted in each of our offices. We also explain the differences between various hearing aids in a way that you can understand and easily evaluate their cost and value. There is no negotiating or wondering about what you are paying for. Financing is available to those who qualify.


Frequently Asked Questions



Q. What causes hearing loss?

A. In 90% of all cases, hearing loss occurs because the delicate hair cells in the inner ear are irreparably broken or do not otherwise function properly. This means that the brain does not receive all the sounds and frequencies it needs to provide a complete soundtrack. It is like removing high keys on a piano and asking somebody to play a well-known melody. Even with only six or seven notes missing, the melody might be difficult to recognize and simply wouldn’t sound right.

Types and causes of hearing loss
In most cases, your hearing healthcare professional can determine the nature of your hearing loss and quite closely pinpoint what caused it. Hearing loss can be either conductive or sensorineural, or both.

Sensorineural hearing loss
Sensorineural hearing loss is by far the most common hearing loss. The condition refers to problems in the cochlea or auditory nerve. Most are due to deterioration of the tiny outer hair cells that line the cochlea and transmit sound to the auditory nerve and then the brain. This accounts for 90% of permanent hearing losses. Often, it is a natural part of aging, but other causes could be:

  • Traumatic exposure to noise
  • Genetic disposition
  • Viral infections of the inner ear
  • Certain medical treatments such as chemotherapy and radiation therapy
  • Head injury

Sensorineural hearing loss can’t be corrected medically, but can usually be improved through the use of hearing aids.

Conductive hearing loss
This condition is caused by any obstruction or malfunction of the outer or middle ear that prevents sound waves from reaching the inner ear. Some of the causes of conductive hearing loss can include:

  • An accumulation of earwax
  • A collection of fluid in the middle ear
  • Abnormal bone growth in the middle ear (otosclerosis)
  • Middle ear infections (otitis media)
  • Perforation of the eardrum

Most conductive losses can be treated medically, but there are times when hearing aids are needed.

Mixed hearing loss
A mixed hearing loss is not as common as other types of hearing loss, but does occur in some segments of the population for a variety of genetic or other reasons.

A mixed hearing loss is a combination of both a sensorineural hearing loss and a conductive hearing loss. Mixed hearing losses can be treated medically for the conductive component in some instances, but the majority of mixed hearing loss is treated through the use of hearing aids.

Q. Why do prices of hearing aids vary so much?

A. Generally, the price of a digital hearing aid goes up as you add special features and technology, like personalized noise reduction or bluetooth capability. The latest technology incorporates direct streaming of audio signals to the hearing aids, such as cell phone calls, television audio, music and media – all streaming directly to your ears! Pricing should never be a mystery, though. Ask us and we will explain in simple, straight forward terms the cost of each hearing aid and technology level we offer. We will always recommend the model and style of hearing aid that we know, through years of experience, will benefit you the most for your lifestyle and budget.

Q. Do you offer an evaluation period for new hearing aids?

A. At Luna Family Hearing, we always offer a 30-day evaluation period for trying out your new hearing aids in a variety of settings. We want to make sure you are doing the best you can with your new hearing aids working together to meet your needs.

Q. Is financing available?

A. We work with third-party financing companies that will finance your purchase for up to 60 months. You can finance the entire purchase or a portion of your purchase. We always work with you to meet both your hearing needs and your budget. You can own digital hearing aids for as little as a $59.00 per month payment for each hearing aid purchased. We offer HealthiPlan, Wells Fargo Health Advantage or CareCredit for hearing aid financing options for our clients.

Q. How do I get started?

A. Accurate measurement of your hearing loss is the first step. At your appointment we will ask you about your medical history and perform a physical exam of your ears, in addition to testing your hearing. Using advanced testing equipment, we measure your hearing to determine where loss has occurred and to what degree. We also measure your ability to understand speech clearly. A hearing test evaluates your hearing sensitivity and is generally performed using an audiometer, which determines the softest level at which you hear different frequencies. Once we have the whole picture, we can complete your evaluation and recommend hearing aids for your individual lifestyle. Call us for more details or to set up an appointment: 1-855-HEAR-NOW.


Price Match Guarantee

POLICY
We understand that price is a big part of your decision and want you to be confident and trust your decision to choose Luna Family Hearing.

If you or a loved one is going to purchase hearing aids then, let Luna Family Hearing be your hearing care provider of choice. Our goal with our Price Match Guarantee is to make all prices equal so that you don’t have to limit your decision based on price. At Luna Family Hearing, we believe that customer care and service are the most important factors in your hearing care and essential to your long-term success with and enjoyment of your hearing aids. Choosing Luna Family Hearing is the smartest decision you can make because we believe that no competitor can beat the exceptional customer service and excellence in care that you will receive with us!

When you need hearing aids, think Luna Family Hearing. We are committed to offering you the best possible prices. We believe in being upfront with our pricing – this is why our hearing aid prices are not hidden, but are posted right on our website and in our offices. And, to make you feel even more confident in your decision to purchase from us … we will match any local competitor’s hearing aid price!

If we do not already have the lowest price, Luna Family Hearing will match a similar retailers’ valid quote or advertised price on hearing aids and will match that price within 30-days of your purchase. Some restrictions apply. See below for details.
GUIDELINES FOR PRICE MATCHING

  • A copy of a competitor’s current and comprehensive hearing test or a hearing test and hearing aid evaluation by a Luna Family Hearing Provider is required in order to be eligible for the Price Match Guarantee.
  • Only valid on the price of hearing aids. The Price Match Guarantee does not apply to the cost of diagnostic services, re-checks, or ancillary items such as batteries.
  • The Price Match Guarantee only applies to hearing aids of the exact manufacturer, model, style, and model year.
  • Price Match Guarantee is valid within 30 days of the execution of the Purchase Agreement between Luna Family Hearing and customer for Private Pay purchases only. Price Match Guarantee is not valid for customers who use health insurance to pay for hearing aids, nor third-party payers, nor workers’ compensation claims due to the rules, regulations, and contractual obligations set forth by such payers.
  • We require proof of competitor price. Customer must produce a valid quote or ad for consideration. Qualifying ads shall clearly identify type of hearing aid, including make and model, price, and competitor must be an authorized hearing aid retailer. A quote must be less than 30 days old and an ad cannot be expired.
  • Price Match Guarantee cannot be combined with any other promotional offers.

WE ARE UNABLE TO OFFER THE PRICE MATCH GUARANTEE IN THE FOLLOWING SITUATIONS

  • Competitor private label product price promotions.
  • Quotes or ads where the actual price, brand, or model cannot be determined.
  • Buy one, get one free ads with no specific price or product details given.
  • Promotional items or gift cards with purchase.
  • On used, pre-owned, or auctioned products.
  • Going out of business sales, discontinued models, or manufacturer close-out prices.
  • Competitor ads from outside the Luna Family Hearing office’s local trade territory.
  • Online/Internet only ads.

Luna Family Hearing reserves the right to modify this policy at any time and upon its discretion


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Luna Family Hearing Offers Free Hearing Tests at WA State Fair

On September 6, 2014

Luna Family Hearing offering Free Hearing Test at the WA State Fair

Luna Family Hearing offering Free Hearing Test at the WA State Fair


Luna Family Hearing Offers Free Hearing Tests at WA State Fair

Visit us at the Fair and be entered into a drawing for a free set of hearing aids!

Puyallup, WA, September 5, 2014 – For our third year in a row, Luna Family Hearing will be offering free hearing tests at the Washington State Fair.

If you or someone you love is experiencing difficulty understanding conversations, especially in groups or noisy situations, or is asking people to repeat themselves, then this may indicate a hearing loss.

Stop by the Luna Family Hearing booth, under the Main Grandstands in the Merchant’s Pavilion across from the original Fischer Hot Scones oven, at the WA State Fair, or at one of our convenient area locations, to receive a free hearing test and get your questions answered about your hearing and hearing aid without any obligation.

And, one lucky fair goer will also receive a free pair of digital hearing aids valued at $4998! Every adult, 18 or older, who stops by the booth and fills out an entry form is eligible to win the hearing aids in a random drawing.

Luna Family Hearing is a local family owned and operated hearing care company with locations in Washington and Oregon committed to your better hearing. Call 1-855-HEAR-NOW or visit www.lunafamilyhearing.com to find a location near you to schedule your free hearing test.

Luna Family Hearing Celebrates Grand Opening of New Renton Location with Gary Lathrop throwing out first pitch at Seattle Mariners game

On July 27, 2014

Gary Lathrop and Sharen Finley of Luna Family Hearing in Renton, WA

Gary Lathrop and Sharen Finley of Luna Family Hearing in Renton, WA

Seattle, WA, July 26, 2014

Luna Family Hearing announces the Grand Opening of its newest location at 17916 Talbot Road S. in Renton, WA. “After over 30 years in the same location, we have moved into a modern and updated location to better serve those with hearing loss and in need of hearing aids,” states Gary Lathrop, Hearing Healthcare Provider for Luna Family Hearing in Renton. Gary Lathrop has been fitting hearing aids in the Pacific Northwest for over 35 years and has been a part of Luna Family Hearing since the beginning working alongside Sharen Finley, Patient Care Coordinator at the Renton Luna Family Hearing location. “To celebrate the Grand Opening of our new Renton location and to honor Gary’s service to the hearing impaired for over three decades, he will throw out the first ceremonial pitch at today’s Mariner’s game”, states John and Andrea Luna, founders of Luna Family Hearing. “It is an exciting day to celebrate with our staff members and bring awareness to hearing loss and how we can help those in need of help with their hearing,” states John Luna.

About Luna Family Hearing’s Official Sponsorship of the Seattle Mariners

Luna Family Hearing is in its second season as an official sponsor of the Seattle Mariners and is the exclusive sponsor of the “Senior Special Discount” at every home game for the 2014 season to encourage Baby Boomer and Senior fans to attend games and support the team. Our sponsorship should allow more Baby Boomers and Seniors to attend more home games at Safeco Field supporting the Seattle Mariners our home-town pride,” states Andrea Luna, President of Luna Family Hearing. The Luna Family Hearing Senior Special Discount allows fans 60+ to receive 10% off select Main, Terrace and View Level seats at all home games, excluding Opening Night, with a limit of one ticket per ID. Fans 60+ years or older just need to show their valid ID and purchase tickets in-person at Mariners Team Stores and Safeco Field box office.

 

Gary Lathrop throwing the first pitch at Seattle Mariners game on Saturday, July 26, 2014

Gary Lathrop throwing the first pitch at Seattle Mariners game on Saturday, July 26, 2014


Luna Family Hearing will promote their campaign for hearing loss awareness all season long and again will also sponsor opportunities for fans to win a chance to throw out a Seattle Mariners “First Pitch”. The lucky winners will have the opportunity to throw out the ceremonial, pre-game, first pitch at an upcoming 2014 Seattle Mariners home game and get their pictures taken on the field.

About Hearing Loss and Hearing Aids

Nearly 40 million Americans have some degree of hearing loss. Most frequently, it is due to repeated exposure to loud noises—at concerts, nightclubs, crowded restaurants, loud workplaces, hunting or recreational shooting, and loud sporting events like baseball and football games. What many people don’t realize is it’s easy to get a hearing test by a licensed hearing care professional. And, it’s free at Luna Family Hearing. Most Americans with hearing loss can be helped by wearing hearing aids. Hearing aids typically range in price from $795 each to $3699 each at Luna Family Hearing, depending on the technology within each hearing aid.

Today’s hearing aid technology allows wearers to hear from all directions, in all sorts of sound environments. Most recently, Luna Family Hearing introduced the availability the first ever “Made for iPhone” hearing aid, the ReSound LiNX™. ReSound LiNX represents the next step forward in hearing aid technology. Designed to connect directly with your iPhone®, iPad® or iPod touch® as well as compatibility using a Unite Phone Clip for wireless connectivity with any Bluetooth cellular telephone, computer or tablet streaming directly to the hearing aids for an amazing listening experience. For more information go to www.lunafamilyhearing.com or call 1-855-HEAR-NOW (1-855-4327-669), visit one of the 15 Luna Family Hearing locations in Washington and Oregon.

For more information on this press release or to set up an interview:
Contact Media@LunaFamilyHearing.com

©2014 Luna Healthcare, LLC, all rights reserved. Apple, the Apple logo, iPad, iPhone and iPod touch are trademarks of Apple Inc, registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

Does your Dad have a hearing loss?

On June 15, 2014

Does your Dad have a hearing loss?

Over 22 years ago, I realized during a routine hearing test that my Dad had a hearing loss that was affecting most aspects of his life. He struggled to hear at home, with my mom and his 4 children, at work with colleagues and customers, and at social gathering.

The solution – buying hearing aids that changed his life and his experience allowing him to hear all the sounds he was missing!

My dad, a lifelong musician, lost his enjoyment of music when he struggled with his hearing. Watch him talk about what it’s like to have it back: Luna Family Hearing: Norm Luna Shares his story about hearing loss and hearing aids

Come into Luna Family Hearing and let us help your Dad hear better! Our hearing tests are always free and you can come in with your Dad to experience the difference hearing can make in communication during a free in-office demonstration!

Happy Father’s Day Dad – thanks for taking the leap to wear hearing aids at such a young age in your mid-40′s – your family really appreciates having you hear again!

And Happy Father’s Day to all the Dads out there.

Have a great Father’s Day!

7 Ways ReSound LiNX hearing aids and iPhone Can Make Your Life Easier

On June 4, 2014

7 Ways ReSound LiNX and iPhone Can Make Your Life Easier
(Posted on April 9, 2014 by gnresound)

You already know that your iPhone® gives you access to more than 1 million apps in the App Store℠. But did you know that using your ReSound LiNX™ hearing aid with iPhone apps can eliminate some major nuisances from your life?

Baby Monitor – Have you ever gone on vacation and forgot to bring your baby monitor? Or had the grand kids over and Mom forgot to pack the monitor in the diaper bag? If you have ReSound LiNX and an iPhone, just use direct-to-hearing aid streaming to turn your ReSound LiNX into an instant baby monitor.

Alarm Clock – You don’t need to worry about over-sleeping when your iPhone is synced to your hearing aid. You can even choose the type of sound or music you would prefer to wake you up in the morning!

Sleep Time App – If you don’t pop out of bed at the sound of your alarm, try using the Sleep Time app. Sleep Time provides a soothing soundscape to help you nod off and then tracks your sleep cycle throughout the night. When you set the alarm for the morning, it will find your lightest sleep phase within half an hour to make waking up a little easier. The app also comes with an Instant Heart Rate meter to measure your pulse upon awakening. Talk about a relaxing night!

GPS – Punch in your destination and let your iPhone talk you through each step of your route.

Road Radar – No one likes seeing those flashing lights in their rear view mirror. Fortunately there’s Trapster, an app that can help you avoid almost any road hazard. When a user spots a speed trap, they report it by tapping the map as they pass by. Other users are alerted as they approach it, and can confirm the trap’s location by tapping the map as well. The app also alerts users to road hazards including construction zones, flooded roads and more. With ReSound LiNX synced to your iPhone, you’ll hear about a trap before you see those flashing lights.

First Aid – Filmmaker Dan Woolley once used the Pocket First Aid and CPR app to survive an earthquake. He used the app to assist him in treating his wounds. The application also told him to set reminders not to fall asleep so he would not go into shock. If you ever find yourself in a predicament, this app will help you patch yourself right up.

Email Reader – Do you typically stare at your phone as you walk or work out? Hate that you can’t check email while you’re driving? Just ask Siri to read your emails to you. Talk about multitasking!

If you’d like a free, no obligation demonstration of LiNX at one of our offices, then please call 1-855-HEAR-NOW or visit www.lunafamilyhearing.com/ReSoundLiNX to schedule your appointment today!

AppleiPad mini and ReSound LiNX Hearing Aid from www.lunafamilyhearing.com

AppleiPad mini and ReSound LiNX Hearing Aid from www.lunafamilyhearing.com


Our Products & Services


Our Products
We offer a full range of digital hearing aids in the following styles:

  • Invisible in the canal
  • Completely-in-the-canal
  • In-the-canal
  • In-the-ear
  • Behind-the-ear
  • Open-ear
  • Receiver-in-the-canal

Our Services
Our services for children and adults, include:

  • Complete hearing evaluations
  • Hearing aid fitting
  • Thirty-day evaluation period for all hearing aids
  • Hearing aid repairs whether you bought your hearing aids from us or elsewhere
  • Assistance with tinnitus or “ringing in the ears.”
  • Hearing aid batteries and accessories
  • Custom Earmolds for iPods, Musicians, Hearing Protection and Swim Plugs

Luna Family Hearing Locations


Washington

Bellevue (map)
208 Bellevue Way NE
Bellevue, WA 98004
425-455-5596

Edmonds (map)
21920 76th Ave W, Suite 103
Edmonds, WA 98026
425-744-0891

Everett (map)
3726 Broadway, Suite 107
Everett, WA 98201
425-259-5066

Mount Vernon (map)
1810 E. College Way, Suite 110
Mount Vernon, WA 98273
(360) 336-5881

Puyallup (map)
311 River Road, Suite 103
Puyallup, WA 98371
253-845-3190

Renton (map)
17916 Talbot Road S.
Renton, WA 98055
425-228-8880

Stanwood (map)
26911 98th Dr NW, Suite C
Stanwood, WA 98292
360-926-8926

Tacoma (map)
Allenmore Medical Center, Building B
1901 S. Union Ave., Suite B-2001
Tacoma, WA 98405
253-272-3090

Vancouver (map)
11516 SE Mill Plain Blvd, Suite J2
Vancouver, WA 98684
360-882-8027

Wenatchee (map)
620 N. Emerson Ave, Suite 204
Wenatchee, WA 98801
509-663-2157

Oregon

Canby (map)
925 SW 4th Ave
Canby, OR 97013
503-266-9668

Clackamas/Happy Valley (map)
11390 SE 82nd Ave, Suite 801
Portland, OR 97086
503-653-5004

Oregon City (map)
19142 S. Molalla Ave, Suite C
Oregon City, OR 97045
503-518-3300

Portland – 21st & Broadway (map)
2100 NE Broadway, Suite 305
Portland, OR 97232
503-236-3368

E. Portland – 122nd & Glisan (map)
11942 NE Glisan Street
Portland, OR 97220
503-252-3238

Contact

As a local, family-owned business, we really appreciate your choosing Luna Family Hearing for your hearing care needs. We are accountable to you, as professionals and as your neighbors. — John and Andrea Luna

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